Do you find live chat annoying too?...

Don't know if it's just me, but the last couple of times I've been on ecommerce sites surfing away and minding my own business, I've been interrupted by a pop up box and a message from someone who works on the site offering me help.

It's the cyber equivalent of the sales person in the store coming up and trying to pester you to buy something by offering 'help!'

Is it just me who finds this annoying? Hope it's not getting more prevalent as it's one of the good things about the web that no-one pesters you whilst your browsing!

Carl

Re : Do you find live chat annoying too?

I have found it useful once when I was genuinely stuck going through a process - which had been very badly designed.

In the main I do find anything that pops up intrusive, however well it is meant

Stephen

Re : Do you find live chat annoying too?

Sounds very annoying... don't think I've come across this yet though perhaps the pop up blocker stops this from happening?

Does it mean that the owner of a website can 'see' who is visiting their site at the time then?

Lianne

Re : Do you find live chat annoying too?

Hi Lianne

Wouldn't like to say for sure but I don't think it's the sort of thing that a pop-up blocker would stop, certainly I have one on but you get this live chat window comes up and someone says 'hello can I help you find something on the site' or similar.

Carl

Re : Do you find live chat annoying too?

Another vote for annoying! In general any interruptions online are a frustration...

Chris