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Good question! A fairly tough one too.
We don't outsource overseas ourselves. Part of our business model, and indeed USP, is that everything is completed from start to finish by a UK qualified chartered accountant. To do otherwise would obviously be going against our USP and also hoodwinking clients.
There is part of me that does prefer things to be kept British (or rather EU) if possible - mainly with call centres. With unemployment rising and certain skills declining, it would be good if companies did look to home first. However it doesn't make business sense if everything was kept 'in house', would be going against economic principles and would also be an isolationist outlook that would probably be detrimental in the long run to the company and the home economy. Outsourcing is just a characteristic of the global marketplace after all.
I think to conclude, there is nothing wrong in outsourcing overseas providing that the customer is fully aware of this practice and that the outsourced staff are not being exploited just to maximise shareholder (or dare I say executive) wealth.
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