Mystery Shopper for websites...

Most companies now use a website to market and sell, products and services. But do you really know what your customer thinks, and if they have problems? A Mystery Shopper visit can be beneficial.

High street shops do it all the time, now for websites. See my article at www.drachsi.com/mystery-shopper.htm
__________________
www.drachsi.co Your Virtual Webmaster

Re : Mystery Shopper for websites

Mystery shoppers for websites... an obvious idea, but a good one.

I can definitely see value in having random people look at a website and see what they think, a bit like usability testing I guess.

Re : Mystery Shopper for websites

Yes this sounds like a good idea, though I don't know if people would pay for it!