Print Carrier - Problems...

I purchased brochures from Print Carrier and they were delivered with torn holes in each page where they had been stapled, the staples ripped out and then repositioned half a centimeter to the right. Print Carrier had also refolded the pages so there were ugly creases running down off-centre.

Print Carrier's customer service is absolutely shocking. I was told that the brochures were 'still perfectly usable' and that they would not be reprinted or refunded.

I would urge caution to anybody outside of Germany who intends to use Print Carrier as the court system in other EU countries makes it expensive to enforce a judgement in Germany. We have found this to our cost.

Re : Print Carrier - Problems

Did you pay by credit card? If so can't you get a refund through the credit card company?